New Web Initiatives Allow for Better Service

REAP strives to be on the cutting edge of microenterprise. We take pride in the new initiatives offered this year and in those planned for the future. In the last year, we completely redesigned our online services. The REAP website features an updated look with easier navigation.

A new and improved REAP Online Lending System is more straightforward and user friendly. The secure system is password protected to allow users to go back and access their loan applications over time.

The operation and appearance of the REAP Online Member Directory was also improved. The online directory provides REAP participants with a nonstop online presence, viewable by anyone from across the country and world. Planning is underway for more web improvements, and these will be introduced in 2010.

We collaborate with many other organizations and individuals to implement REAP’s work and for microenterprise development in general. Last year we formed new collaborations, which combined with those already in place, make a huge difference in reaching entrepreneurs in need of services. You’ll see examples of REAP collaboration throughout the articles in the Rural Enterprise Reporter.

REAP has a long history of being customer driven. Rural entrepreneurs are our customers. We will continue to listen to our customers and research, develop, and implement new initiatives that meet their needs. In 2010, we continue the challenge of scaling up to deliver the best microenterprise services possible.