LB Custom Chrome and Detail Finds Success with Eye Toward Quality

Larry and Molly Harbour moved to Broken Bow from Omaha in 1998. (Molly was originally from the area.) They started their business, LB Custom Chrome and Detail, LLC, in 2001 from home. Larry spent the next five years improving his skills and building a client base.

In 2006, Larry decided to rent a shop in downtown Broken Bow. The risk paid off. For the first year, Larry’s detailing business had a 1-2 month wait list with business clients and individual customers who appreciated the high quality work and first-class customer service. The business has grown exponentially with each passing year with little debt incurred.

The way Larry sees it “We are constantly expanding LB and are very aware of providing quality service with customer relations that are positive and consistent.” For the last year, Larry has added staff to keep up with demand and avoid clients having to wait for service.

Diversifying his businesses’ income is also important to Larry. In addition to professional car cleaning inside and out, scratch removal, hard water stain removal, 3M clear coat paint film protection, he plans to add Chrome plating of vehicle parts, rims, grills, bumpers, and household items or anything else a person may want to chrome plate.

In the winter of 2007, Larry heard about REAP office hours at the Broken Bow Chamber of Commerce and decided to make an appointment. After months of working on a business plan with REAP Business Specialist Dena Beck, Larry was approved by a local bank for a loan to expand his business to a new location in Broken Bow.

When Larry expressed a desire for energy efficiency and operating as “green” as possible, Dena referred him to USDA Rural Development’s Energy Efficiency program. Kelley Messenger, USDA Area Specialist worked with Larry and states, “This new geothermal system will be able to assist Larry’s business by allowing him to use a renewable energy source to help improve the operations of his business.”

The expansion will allow LB Custom Chrome and Detail to add two additional jobs. Larry credits Dena Beck for her knowledge. “Dena truly was a huge help being accessible with regular office hours (in Broken Bow). She has good connections and ideas that allowed me to assess whether my project would be worth pursuing.”

LB Custom Chrome and Detail, LLC
1335 South B Street
Broken Bow, NE 68822